Easy Pesa Backend Team Jobs

Jobs Description 

roviding support to the easy paisa subscribers.
Ensuring adherence with standard procedures and policies
Handle outbound/Inbound calls in a professional and courteous manner
Correspondence & Follow ups with internal & external stakeholders. Keeping a strong follow-up on all the issues reported via emails and providing correct and immediate resolution
Apply the elements of building positive rapport with different types of customers over the phone & email and other channels.
Display Time flexibility towards shifts as per work requirements.

Required Skills
Able to demonstrate vigilance & command over financial knowledge
Must have strong follow-up skills
Able to maintain high level of motivation among the team members
Ready to accept challenges and meet stringent deadlines
Banking / Call Centre experience will be preferred

Category: Finance – Banking

Location: Lahore, Pakistan

Company: Tameer Microfinance Bank

Salary Per Month: 14000 – 18000 PKR

Required Experience: 1 year

Required Qualification: Graduation (major in Finance will be preferred)